Banned within an hour...

Purchased @Manbearpig script which can be found here: "([PREMIUM] Stellar Ethereum Alchemy - Muling | GE Support - 150K-850K GP/Hr - 50K+ Magic XP/Hr), it frozed after one hour passed but when I tried to login again, I was presented with a perm ban hammer (https://gyazo.com/050e34a2dde768a87ccce1ea4031dbf3).

(note): keep in mind that I used this script on a pure which was 100% hand made and trained && it was my first time using a RSPeer script on my actual home IP. I usually run RSPeer scripts on a proxy.

SW was last seen on Discord over a year ago so there is no point of contacting SW through there.(https://gyazo.com/96efef023d5a9714f184fbbe43c0a515)

SW was last seen on Forums two weeks ago.
(https://gyazo.com/869b725dd0cf9cce4afb18b4514a707e)

Issue: Permanently banned within the first hour after purchase of a premium script worth 750 credits.
Steps to recreate: Run the script.
Java Version: (build 1.8.0_45-b14)
Operating System (Windows 10, Mac OS X, Linux, etc): Windows 10
Are you using a proxy (Yes / No): No
Error message (If applicable): N/A

I would like to request a refund on my 750 Tokens so I can purchase a WORKING premium script, thank you.

I’m sorry to hear, I’ll refund your purchase.

you guys refund for bans?